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What Our Clients Are Saying


Dear Nancy:

Thank you, thank you, thank you for the great presentations you made at our recent Power Meeting in Milwaukee.

Occasionally I will learn of a concern about how the male portion of our audience (60%) will receive your message(s). I am pleased to report that ALL participants in your presentations gained a lot, so any concerns were completely unsupported. I would say that the males gain as much or more than the female attendees.

You have a terrific way of capturing everyone’s attention and holding it throughout your presentation. You use the right amount of humor and audience involvement to keep everyone interested and eager to learn more. There is not a dull moment.

Since this is your third speaking engagement for us, by now you should know you are always very well received. I can always count on you to be a hit. You make my job easy.

Thanks again for your contribution to the success of our 2008 Power Meeting.

It was a pleasure working with you and the Telephone Doctor Team again.

Sincerely,
Charlie

Charlie Wallace
Executive Director
Quality Service Contractors (QSC)

On our final evaluation survey, we ask attendees to identify the highlight of the conference. And the winner is... Telephone Doctor was the unanimous winner in that category. So, I thank you for making this year’s meeting truly our best ever!! ACOM President
I wanted to write a special note to tell you how ecstatically pleased our members have been with your presentation at our annual conference! I have heard nothing but the most glowing compliments from our conference attendees. You promised to "make me look good" and you kept your promise and then some! PRISM International, Garner, NC
Someone should have stood up at your session and told you that you gave one of the most valuable talks MDRT has ever presented - at least in the 16 years I have been attending.
Your afternoon session was very highly rated by our members who attended. As always, your ideas are immediately transferable and should be heard by anyone who uses a telephone.
Absolutely one of the best talks ever at MDRT!! Million Dollar Round Table, Park Ridge, IL
Your dynamic presentation plus the ability to relate to our group made your message right on the mark. Both the keynote session and the breakout seminar received only positive feedback and high marks on our post conference surveys. Our members thoroughly enjoyed them. Allied Van Lines, Inc., Chicago, IL
We are still euphoric about the tremendous success of another Solo and Small Firm conference and you contributed tremendously to that success for which I'm most grateful. You were able to cause a room full of overworked, skeptical solo and small firm practitioners to laugh out loud for over an hour with your humorous antics and anecdotes. Needless to say, your reviews were outstanding. The Missouri Bar, Jefferson City, MO
Aside from the many comments, such as "loved her spark," "charismatic," and "energetic," one person perfectly summed it up: "Incredible. Thank you." You were in the company of many outstanding, highly rated speakers and you are part of the distinguished top ten performers. As a keynote, you received some evaluations with straight fives, yielding an overall rating of 4.68. Customer Service Management, Colorado Springs, CO
Due to our limitations, she presented a power-packed, condensed version of her outstanding program. I cannot encourage you strongly enough to consider Nancy for any upcoming program the SMC or EOC might produce. Home Builders Assn of Greater SW Illinois, Maryville, IL
Your presentation was the highest rated by our attendees in our post convention survey and the highest rated presentation overall we have had in the past three years. Your customer service program was dynamic! International Marking and Identification Association, Lake Forest, IL
Of all the speakers at our convention, you gave our independent retailers, as well as our staff, the most valuable and pertinent information for their businesses. The evaluations speak for themselves - "Wish it were longer!" "Should be a required class every year!" "Informative, excellent for everyone." "This class was much needed." "Need more often." Husqvarna VIKING, Westlake, OH
What can I say that has not been said? You were "wonderful!" "exciting!" "exhilarating!" and "outstanding!" to quote just a few of the attendees at your presentation. Thank you for the energy and enthusiasm you bring to your work. Savannah Morning News, Savannah, GA
Thank you again for helping to make our conference one of the best ever! On a scale of 1 to 5 with 5 being the best, your overall content rated a 4.9 and your speaker rating was a 5! Some comments were: Fantastic! Excellent speaker - great information!! Energetic, informative, fun - loved her. Her message would be beneficial for the entire membership. Document Management Industries Association, Alexandria, VA
You were excellent. The critiques proved that you had information that was timely for our members and they enjoyed your presentation. Your mix of humor and information seemed to be just right. QSC members are much better, both personally and professionally, for having attended your seminar. Your presentation style is powerful. Thank you again for such a positive experience. Plumbing-Heating-Cooling Contractors - National Association, Falls Church, VA
Thanks for being a great "customer service training" resource for us. Your seminars have been a big hit for our regional business audience. Your fast paced delivery and meaningful content gets "high marks" for our seminar attendees. Your personalized service and attention to every detail means a successful event every time. Your keynote event was a stellar wonder. You were able to educate and entertain our diverse audience of private sector and public sector participants. You really added some "pep" to a full day of training. The Chamber of Southwest Florida, Fort Myers, FL
You'll be pleased to know that you ranked the highest of any speaker at our conference! Lynn and I were both so happy with the session, and that it was exactly as we had discussed beforehand - nice not to have surprises. You gave us the details of what you would cover; arrived; and delivered. Thank you! The other great indicator for you is that barely any of your handout material was left behind - unlike other speakers where many items are discarded. Florida City & County Management Assn., Tallahassee, FL
I could go on and on about all the positive feedback and enthusiasm your program generated for us, but one of our attendees said it best: "You would not believe how effective Nancy’s presentation was for us. It was coincidental because the next week we had to do a presentation for our corporate folds and Nancy’s presentation and content helped us tremendously. Whatever price you paid for her was certainly worth it for us and we appreciate it!" Louisiana Cable Telecommunications Association, Baton Rouge, LA
As a general session keynote caliber performer, it is no surprise to me that you received evaluations with straight fives, yielding an overall rating of 4.8 on a 5.0 scale. You were rated the second highest presenter on our faculty of over 100 professionals, just 3/100ths of a point off first. Aside from the many comments, such as "refreshing," "excellent, fun and useful," and "great energy, good ideas," one person perfectly summed it up: "Nancy is a true star." Thank you." Help Desk Institute, Charlotte, NC
I would recommend you to anyone in search of an entertaining and knowledgeable professional speaker. I look forward to working with you again in the future. CrossSphere (Formerly National Tour Assn.), Lexington, KY
The Florida Association of Realtor Executives loved your program. We usually have around 70 attendees but you drew a record attendance -92 AEs and their staff.
Thank you for taking the time to understand the role of the AEs working for the Realtor Association. You hit the nail on the head in helping them handle the difficult members including the Chatty Cathys and Arrogant Andys. They came away with some good, practical advice to help them in jobs. And you were very entertaining!
Nancy, you and your staff were excellent to work with and it was such a pleasure to have a "low maintenance" speaker. Florida Assn. of Realtor Executives, Orlando, FL
Thank you for the great presentations you made at our recent convention in Nashville. Clearly my initial concerns about how our all-male audience would receive your messages were unfounded. You were very well received, and quite a number asked us to have you on a future program. I’d say we achieved the win-win both of us were seeking. Electrical Apparatus Service Assn., St. Louis, MO
You are the new ACCA Star! The energy and information that you delivered in your presentation is exactly what we want out attendees to see and hear at an ACCA conference. Our members are still raving about you. Air Conditioning Contractors of America, Arlington, VA
I can’t thank you enough for your participation in our Boot Camp Sales Mastery 2007 event. You have such an energetic and informative message to share and the students were hanging on to every word. Tom Hopkins Boot Camp, Scottsdale, AZ

Nancy asked back for 2008 sales meeting !!

I'm happy to say that Nancy has the ability to capture the attention of the entire audience and speak to the subject with such energy and effectiveness that every person will walk away with a new sense of awareness based upon that subject.

After seeing four different presentations, one which I personally contracted for the Las Vegas Hospitality Association, and now attempting to secure at Wynn Las Vegas believe that Nancy would be a great speaker anytime for any group! She has my seal of approval! Wynn Las Vegas, Las Vegas, NV

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 On-site Customer Service Workshops  |  Keynote Presentations  |  Privacy Policy  · · · · · · · · · · · · · · · · · · · · Wednesday, January 07, 2009 · · · · · · · · · · · · · · · · · · · ·